Empowering the Voice of the Future: Modernizing Shaggar City’s Communication Strategy

Empowering the Voice of the Future: Modernizing Shaggar City’s Communication Strategy A city built for the future requires a communication system that can keep up. As Shaggar City rolls out its ambitious Principal Plan, the bridge between the administration and the citizens must be stronger, faster, and more transparent than ever before. This week, Shaggar […]
Ethiopia’s BPO Revolution: From Future Prospect to Global Powerhouse

Ethiopia’s BPO Revolution: From Future Prospect to Global Powerhouse The narrative surrounding Ethiopia’s Business Process Outsourcing (BPO) sector has officially shifted. For years, we spoke of Ethiopia as a “prospect” or a “hidden gem” in the global outsourcing landscape. Today, that conversation has changed. The energy is no longer about potential; it’s about present-day reality, […]
Launch of the First Batch BPO Training

We successfully launched the first batch of BPO training, marking a key milestone in building skilled talent for the outsourcing sector. The program focuses on professionalism, communication, customer service, and digital skills.
Meeting with the Canadian Chamber of Commerce

We conducted a productive meeting with the Canadian Chamber of Commerce to identify collaboration areas with Canadian companies.The focus was on creating pathways to work with future-fit international, Canada-based businesses, especially those aligned with digital services, outsourcing, and innovation.
Shaggar BPO Enterprise has been launched officially!

Shaggar BPO Launches, Empowering Ethiopian Youth for Global Digital Careers We are thrilled to announce the official launch of Shaggar BPO Enterprise! In a recent press conference, our CEO detailed our mission to equip Ethiopian youth with world-class digital and language skills, creating high-value job opportunities both within Ethiopia and in the international market. This […]